We understand that all the news stories circulating about the Coronavirus will concern and worry many of you.

Galangoor Duwalami Primary Healthcare wants to reassure all our patients that the risk of Coronavirus infections on the Fraser Coast remains low.

There is very low risk if you haven’t:

1. Travelled overseas in the last 14 days to the destinations listed below;
2. Been in contact with someone who has travelled to those destinations in the last 14 days; OR
3. Had close contact with someone diagnosed with or suspected of having Coronavirus.

The affected destinations are China (mainland), Cambodia, Hong Kong, Indonesia, Iran, Italy, Japan, Singapore, Republic of Korea and Thailand.

We advise you to take normal precautions just like you would for avoiding the flu, but there is no need for panic.

Rest assured that our Galangoor clinics have put in place robust measures to ensure the safety and wellbeing of all patients and staff, while also ensuring health services are available as normal.

SYMPTOMS

If you feel unwell or have ANY of these symptoms:

• Fever
• Sore throat
• Cough
• Shortness of breath

PLEASE DO NOT COME TO THE GALANGOOR CLINIC – PHONE US FIRST IF YOU NEED MEDICAL ATTENTION.

If you call Reception you will still be able to speak with a nurse or doctor over the phone, and they will triage you. When you call, you’ll be asked these simple questions:

“Have you travelled overseas in the last 14 days, or have you been in close contact with someone who has travelled overseas in the last 14 days?”

AND/OR

“Are you currently experiencing cold or flu symptoms or are you unwell?”

Keep in mind that these same symptoms can be caused by many other illnesses and do not necessarily indicate you have coronavirus.

Thank you for helping us to maintain our high standard of infection control as we work in partnership with our patients for all our continued safety.

PREVENTION

The easiest way to reduce the risk of being affected by viruses of any sort (including the common cold) is to:

– cover your nose and mouth when you cough or sneeze (coughing into your elbow is a useful strategy);

– keep hands clean by washing them regularly with soap and water or an alcohol-based rub;

– avoid touching your eyes, nose, and mouth with unwashed hands;

– avoid close contact with people who are sick;

– clean and disinfect frequently touched objects or surfaces;

and

– if you do become unwell, stay home and avoid contact with others (touching, kissing, hugging etc)

MORE INFORMATION

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If you suspect you may have the coronavirus disease (COVID-19) and to find out what to do next – PLEASE CALL (07) 4184 1800.