Your privacy is important

We take all steps necessary to treat your personal health information in the strictest confidence at all times, and ensure it is only available to authorised members of staff.

We abide by strict National Privacy Principles, available at www.privacy.gov.au/health/index.html

Click here for more information on our Privacy Policy. A copy can also be requested at reception.

Your opinion matters too!

Galangoor is committed to making sure every patient receives the best care every time. Your feedback is welcome and we take your suggestions and concerns seriously.

We encourage patients to bring any concerns to our attention as quickly as possible, as this makes it easier to address and resolve them.

Please ask to speak to the Practice Manager, or put your complaint in writing if preferred. However, you may choose to contact Queensland’s health services complaints agency,

The Office of the Health Ombudsman on 133 646.